Returns & Exchanges
At StreamZ Global, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Item
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.